Privacy Policy
Effective Date: January 1st, 2025

Introduction
Cedarview Health ("we," "us," "our") is committed to protecting your privacy and ensuring that your personal and health information is handled in a secure and compliant manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.cedarview.health) and use our telehealth services.

1. Information We Collect
We may collect the following types of information when you visit our website or use our services:

  • Personal Information: Name, date of birth, phone number, email address, mailing address, and insurance details.

  • Health Information: Medical history, treatment plans, diagnoses, medications, and mental health assessments.

  • Technical Information: IP address, browser type, device information, and website usage data through cookies and analytics tools.

2. How We Use Your Information
We use the collected information to:

  • Provide and improve our telehealth mental health services.

  • Schedule and manage appointments.

  • Process insurance claims and payments.

  • Communicate with you about your care.

  • Ensure compliance with legal and regulatory requirements.

  • Improve website functionality and user experience.

3. How We Share Your Information
We do not sell or rent your personal or health information. However, we may share your information in the following circumstances:

  • With Healthcare Providers: To coordinate and deliver appropriate care.

  • With Insurance Providers: To process claims and obtain payment for services.

  • With Legal or Regulatory Authorities: As required by law, including HIPAA compliance and government-mandated reporting.

  • With Business Associates: Secure third-party service providers who assist in operations, such as electronic health record (EHR) providers, billing services, and IT support.

  • With Your Consent: If you request the sharing of information with a third party, such as a family member or another healthcare provider.

4. How We Protect Your Information
We implement strict administrative, technical, and physical security measures to safeguard your data, including:

  • HIPAA-compliant electronic health record (EHR) systems.

  • Encryption of data transmissions.

  • Access controls and authentication measures.

  • Regular security audits and staff training on data protection.

5. Your Rights and Choices
As a patient, you have the following rights regarding your information:

  • Access and Copies: Request access to your health records.

  • Correction: Request corrections to inaccurate or incomplete information.

  • Restriction Requests: Request limitations on how your information is used or shared.

  • Confidential Communications: Request to receive communications through alternative means.

  • Opt-Out of Marketing Communications: You can opt out of non-essential communications.

To exercise these rights, please contact us at contact@cedarview.health or (973) 755-2887.

6. Cookies and Tracking Technologies
Our website uses cookies and analytics tools to enhance user experience and monitor website performance. You can manage cookie preferences through your browser settings.

7. Telehealth-Specific Privacy Measures
Given our telehealth service model, we ensure that all virtual sessions are conducted through HIPAA-compliant platforms to maintain confidentiality and security.

8. Data Retention
We retain your health records as required by state and federal laws and securely dispose of data when no longer necessary.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.

10. Updates to This Policy
We may update this Privacy Policy periodically to reflect legal or operational changes. Any updates will be posted on our website with the revised effective date.

11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Cedarview Health
Website: www.cedarview.health
Email: contact@cedarview.health
Phone: (973) 755-2887
Fax: (908) 842-0632
Mailing Address: 511 S Orange Ave. #2078 Newark, NJ 07103

By using our website and services, you agree to the terms outlined in this Privacy Policy.